Hey everyone, I'm not really tech-savvy, so I need some advice. My boyfriend and I just moved, and we had to change our internet plan from AT&T fiber with 100Mbps to Spectrum fiber with 50Mbps. We figured that 50Mbps would work fine, but it feels like the internet is really slow. Our TV and PlayStation are pretty far from the router because of the layout of our apartment, and they barely connect. We recently bought a Nighthawk AX2400 router. So, is the problem more likely due to our internet plan being too slow, or could it be an issue with the router? Would upgrading back to 100Mbps help? We also read about the eero system, which offers the option to use a Wi-Fi extender for better coverage.
4 Answers
When you say you can 'barely connect,' what does that mean exactly? Slow load times? Dropping connections? If you have any devices connected directly via Ethernet, check their speeds using speedtest.net to compare. Sometimes the issue is just with WiFi coverage or obstacles between your router and devices.
Considering your apartment layout, I suggest giving the Eero system a try. The cool part is that you can connect an Eero unit while using your existing router. This will help enhance the WiFi signal throughout your apartment!
It sounds like you're mixing up your data limits with internet speeds! Usually, plans like yours show speeds instead of data limits. Make sure to double-check the plan details to clarify that. Based on what you've shared, it seems like interference or signal issues might be at play rather than the speed of your plan. Do some testing to see how your current setup is performing!
Thanks for the tip! I'll definitely check the plan details once my boyfriend gets home.
To get to the root of the issue, you might want to run some basic tests. If you have access to the router, check its usage stats to see if it’s maxing out the bandwidth. You can also ping your gateway and an external address like 8.8.8.8 to check for packet loss. This will help narrow down if it’s a connection issue with your ISP or a problem with the router's signal.
So, can I just add an Eero to my current setup without having to replace the whole system?