Problems with Creating AWS Accounts Recently?
Asked by
CuriousPanda72
I've noticed that several people in my company have been trying to set up AWS accounts, but every time we try, our accounts seem to get suspended during the creation process. We receive notifications saying the account is on hold until we provide some personal documents. This has been quite puzzling since we all used major bank credit cards. I've talked to some colleagues at other companies, and they seem to be experiencing the same issues in the last few days. Is this a known problem or something intentional from AWS?
Answers
Sorry to hear about your issues! There's a useful article on re:Post that covers troubleshooting for AWS account creation. You can also contact AWS Support directly through this link if you need more assistance: http://go.aws/account-support.
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It appears AWS is flagging new accounts for identity verification, likely due to unusual activity or specific risk factors. It's best to submit the documents they request and reach out to AWS Support for more details on your situation.
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I've had the same problem last week! It's really frustrating, and no one seems to have clear answers. I'm thinking of giving it another shot in the future, but it feels like this is a bigger issue since there are loads of similar complaints in the forums.
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For accounts in India, AWS requires KYC documentation now. I'm not entirely sure if this is the case for other countries, but it's worth checking out.
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