iPad 7th Generation Is Stuck in a Boot Loop and Won’t Enter Recovery Mode
I hadn't used my 7th-generation iPad for about six months. It had been working normally, but when I plugged it into a wall charger today, it started cycling…
iTunes
iPad 7th Generation Stuck in a Boot Loop and Won’t Enter Recovery Mode
My 7th-generation iPad had been unused for about six months. It worked normally before that, but now it keeps restarting whenever I connect it to a wall charger.…
Can I restore an iPhone backup from another Windows computer?
I backed up my iPhone using the Apple Devices app on my Windows laptop before having the battery replaced. I moved the backup location to my internal D:…
Can’t Sign In to Apple Apps on Windows 11
I've tried nearly everything, including contacting Apple Support, but I still can't sign in to Apple apps on my Windows 11 computers. We have two PCs in the…
How can I update a first-generation iPad Air when iTunes won’t detect it?
I found an older first-generation iPad Air and hoped to use it for watching YouTube and reading. It keeps asking for a system update before some apps can…
How can I update a first-generation iPad Air when my computer won’t detect it?
I have an old first-generation iPad Air that I'd like to keep using for watching videos and reading. Apps such as YouTube say the iPad needs a system…
What is this moving black circle that appeared in iTunes?
A strange black circle suddenly appeared on my screen while iTunes was open. It had shifting "eyes" and moved slightly, but it didn't respond to input or show…
What was this creepy moving circle that appeared in iTunes?
A strange black circle suddenly appeared on my screen while iTunes was open. It seemed to move around, and its two "eyes" shifted slightly, but it didn't respond…
¿Cómo restablecer un iPhone 15 bloqueado después de olvidar el código?
Estoy configurando un iPhone 15 nuevo para otra persona y, al establecer el código de desbloqueo, lo olvidó. Nunca se llegó a iniciar sesión con una cuenta de…
Can I use a virtual audio CD to convert old iTunes purchases?
I have several music files purchased from the iTunes Store around 2009 that are still DRM-protected and use the .m4p format. I want to play them on a…
Why Won’t Windows 11 Detect iPads in Recovery Mode?
We manage several iPads with JAMF, but they don't have cellular service. If someone forgets the passcode and the iPad has been restarted or the battery has died,…
Windows 11 Isn’t Detecting iPads in Recovery Mode—How Can I Restore Them?
I manage several Wi‑Fi-only iPads with Jamf. If someone forgets a passcode and the iPad has been rebooted or its battery has died, it cannot reconnect to Wi‑Fi…
How can I delete my child's iTunes account without the password?
I'm trying to delete my child's iTunes account, but I'm stuck. Here's the situation: Nobody remembers the account password, and it's linked to my current phone number. The…
iTunes Won't Recognize My iPhone, Help!
I'm having trouble getting iTunes to recognize my iPhone when I try to connect it to my computer for installing Altstore. Even though my computer shows my phone…
Trouble Connecting to Apple ID in iTunes
I'm having a frustrating time trying to log into my Apple ID on iTunes. While I can access my account just fine through the Apple Store online, every…
Can I Delete MP3 Files from My Downloads Without Losing Them in iTunes?
I have a bunch of MP3 files that I've downloaded to my Downloads folder on my Mac, and I've added them to iTunes. I'm wondering if I delete…
How can I unlock my old iPad that's disabled?
I've got an older iPad, but I can't remember the password to get in. After a few attempts, it's locked me out and now it says 'iPad is…
Why Does Family Sharing Require One Payment Method?
I'm curious about the Family Sharing setup on Apple services. It seems a bit outdated that we can only use one person's payment details for the entire group,…
What is 'Bonjour' software and can I uninstall it?
I recently noticed a software called 'Bonjour' listed in my uninstall area. When I tried to uninstall it, my computer unexpectedly restarted and went through an update. Later…
How Can I Do a Clean Installation of iOS 26?
I'm looking to perform a clean installation of iOS 26 because my current version seems corrupted. I've already tried restoring it through iTunes, but the issues persist. I'm…