I'm preparing for a job interview for a help desk role, and I'm curious about the types of questions they might ask me. The job involves IT support and troubleshooting basic hardware and software issues, as well as guiding users through common technical problems. I want to know if I should expect a lot of technical questioning or more general situational questions about problem-solving and teamwork. Any insights or tips on what to prepare for would be super helpful!
1 Answer
A good tip is to run your job description through ChatGPT or a similar tool, plus some insights about the company. Ask it to generate 20 potential interview questions and even some savvy responses. This way, you'll be well-prepared, and even if they don't ask the exact questions, you can adapt your answers seamlessly. Also, prepare a couple of "tell me about a time when" examples to have ready. AI isn't perfect, but it can really help in these situations!
What sorts of scenarios do you think would be best to prepare for?