Lately, I've been bombarded with login requests from my email authenticator app. The requests are mostly coming from France, while I'm located in the UK. I've already changed my password, but that hasn't seemed to help. I tried reaching out to Microsoft for assistance, but I've been on hold for over an hour without any response. Can anyone suggest how I can stop these constant requests? What steps should I take to secure my account?
6 Answers
It sounds like your account is under attack, but don't worry too much! This kind of thing happens to a lot of people. Just stay vigilant, and it should eventually settle down since two-factor authentication (2FA) is doing its job.
If the authenticator is coming up after you've typed your password, it's likely that someone has compromised your password. You really should try changing it again to something strong and unique.
Make sure to create a new, random, and long password. That should help curb the MFA requests if your password has been leaked. Also, it's smart to log out of all devices after changing your password.
Definitely change your password! If someone's getting in, they likely know your password. Make sure it's something long and hard to guess.
If possible, you might want to disable the authenticator for 2FA and switch to a method you have more control over, like a hardware security key. Using SMS or phone numbers for 2FA can be risky, though.
Check out the security info section on your account to review recent sign-ins. If you see any unfamiliar devices, it's a sign your account may have been accessed without your permission.
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