I've been having a strange issue with my AirPods Pro 2. Just about 15 minutes ago, they started acting weird. When they're out of my ears, the noise cancellation turns on, but when I put them in, it turns off. I can't seem to change this setting because they keep saying they're out of my ears. I've only had them for a month, so they're still pretty new and under warranty. I've tried troubleshooting online, but I'm really confused and could use some advice!
2 Answers
Definitely try doing a full reset again. If that doesn't resolve the issue, it could be time to look into getting a replacement through your warranty.
It sounds like you've already done some resets, which is a good start. If you're still having problems after that, it might be time to contact customer support to see about getting a hardware fix or possibly a replacement under warranty.
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