Hey everyone, I really need your help! My brother recorded my wedding using a Canon XA11 camera with a SanDisk Extreme PLUS 64GB SDXC card, and while the video files are fine, there's absolutely no audio in any of them. The card hasn't been used since the wedding, and I haven't tried any recovery software or repairs yet. The audio is super important to us—it's the ceremony, vows, and speeches, so it's priceless. I'm even willing to pay up to $500 for someone who can help recover the audio. Has anyone experienced this issue with a Canon XA11 or SanDisk cards? What tools or services would you suggest for recovering a missing audio track from seemingly intact video files? Should I consider making a full image of the card to start? I'd be happy to provide the files or a clone of the card if it helps. Thanks a lot for any guidance!
1 Answer
First off, are you sure your brother actually recorded the audio? It’s worth double-checking. Sometimes, even pros can forget to check audio settings! Also, it might be smart to shoot a quick test video on a different card to see if the audio records properly. If it doesn’t, then there might be an issue with the camera itself. You can also use video editing software to examine one of the existing files. Programs like MediaInfo can tell you if there's an audio track present at all in the files you have.
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